How do I make a return?

If something doesn’t fit you, or you don’t like it for any reason, we offer free returns and exchanges within the US.

To get a full return, the item should be in unworn and unwashed condition – without stains or smells.

Please contact us at team@pistollake.com within 40 days of the purchase date with your order number and the items you'd like to return. We'll send you a return shipping label for the items you'd like to send back. 

Once we send you a USPS return shipping label, please drop off your package at the post office whenever you get a chance. We’ll refund you shortly after receiving the return package, and you'll receive an email notification when your return has been processed :)

If you're outside the US, please email us directly for a return or exchange. We ask international customers to cover the cost of shipping back to us for all returns, and shipping costs both ways on exchanges.

Returns for Boxers:

If you don't love your first pair of Minimalist Boxers for any reason within the first 40 days of purchase, we'll issue a full refund. 

Important note: After you've tried your first pair, we are unable to accept returns for boxer briefs that have been tried on or removed from their tamper-proof packaging for sanitary reasons. The boxer briefs must not be removed from the original packaging in order to return them. 

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