How do I make a return?
We accept returns of unworn and unwashed goods within 60 days of purchase. This applies to all items outside of our Minimalist Boxer Briefs. Returns within the US are free!
Returns for Minimalist Boxer Briefs:
If you don't love your first pair of Minimalist Boxer Briefs for any reason within the first 60 days of purchase, we'll issue a full refund.
Important note: After you've tried your first pair of boxer briefs, we are unable accept returns for boxer briefs that have been tried on or removed from their packaging for sanitary reasons. The boxer briefs must not be removed from the original packaging in order to return them.
How to request a return:
For all returns, please email us directly at firstname.lastname@example.org with your order number and the items you'd like to return. We'll send you a return shipping label for the items you'd like to send back.
Once we send you a USPS return shipping label, please drop off your package at the post office whenever you get a chance. We’ll refund you shortly after receiving the return package, and you'll receive an email notification when your return has been processed :)
If you're outside the US, please email us directly for a return or exchange. We ask international customers to cover the cost of shipping back to us for all returns, and shipping costs both ways on exchanges.